Identifying Causes of GFI Outlet Problems

GFI plug only works when I don’t have the load lines connected. When I connect load lines I get no power at all.

Electrical Question from Lori about GFCI Wiring
Background: Lori, a Homeowner from Gloucester, Mass
Question: GFI plug only works when I don’t have the load lines connected. When I connect load lines I get no power at all.

Dave’s Reply:
Thanks for your electrical question Lori.
The wiring on the Load Side may have a problem which would require testing to determine the cause.  Check any upstream outlets and make sure nothing is plugged into them, then  retest the GFI outlet.

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