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ByDave Rongey © Ask the Electrician 2017 Author, Licensed Electrical Contractor
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How to Repair Telephone Wiring Connections

I replaced my phone jack and now I do not have a dial tone: How to Fix Your Telephone Jack Problem, The Most Common Problems with Telephone Jacks and How to Fix Them.

Wiring a Telephone Jack
Electrical Question: I replaced my phone jack and now I do not have a dial tone, how can I fix this?

Please help!

This electrical question came from: Glenna, a Homeowner from Redmond, Washington.

Dave’s Reply:
Thanks for your electrical question Glenna.

How to Wire a Telephone Jack

telephone wiring diagram-08.jpg

Application: Wiring a Telephone Jack.
Skill Level: Beginner to Intermediate – Best performed by a Certified Electrician or Telephone Technician.
Tools Required: Basic Straight Slot and Philips Screw Drivers, wire strippers for 20 to 24 gauge wire.
Estimated Time: Depends on personal level experience and ability to work with tools and small phone wires.
Precaution: If installing or relocating additional telephone wiring, or replacing a phone jack the main phone cable or the Test Jack should be disconnected before working with the wiring.
Notice: Installing additional telephone cable wiring and replacement parts should be done using approved phone cable and phone jacks that are approved and compatible with the local telephone company system specifications.

The Most Common Problems with Telephone Jacks and How to Fix Them

More about Wiring a Phone Jack

Telephone Wiring
Telephone Wiring

Phone Jack Wiring

This telephone wiring diagram with photos and instructions will show you the direct steps to correctly wiring a telephone jack.


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FAQs Frequently Asked Questions and Comments

2 Responses to “How to Repair Telephone Wiring Connections”
  1. Bill Crimmel says:

    My phone rings once and then ends call when connected to all indoor jacks. I hooked the phone into the outdoor jack and it works. One of my phone jacks has a loose white/orange wire. Don’t know where it goes but looks like it should connect in the row that has a yellow wire and another white/orange wire. Tried to stick it in the open slot but can’t get it all the way in.

  2. Steve Holt says:

    Repair Phone Jack Wiring

    Thanks for the tips! My phone jack wiring seems to keep having issues. Everything I’ve tired doesn’t seem to be working, so it seems like there’s something that I’m not doing. It seems like the answer should be in this article. It’s a good thing that you pointed out to make sure that different color wires shouldn’t be touching. I’ve been allowing to touch left, right, and sideways, so that answers a lot of questions. I’ll make sure to avoid letting them touch from now on to prevent the phone service from being interrupted.

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