Telephone Wiring Problems and Solutions
How to Wire a Telephone: Checking Home Telephone Wiring Connections, Why a Telephone has No Dial Tone.
Telephone Wiring Connections
Electrical Question: I have a telephone problem where there is no dial tone.
- I just bought a home. I had been waiting for my telephone to be connected but whenever I call the number they gave me the line is busy and I have no dial tone.
- AT&T came out and determined that the problem was not on the outside but in my existing wiring.
- I have took the cover off of both jacks and everything is connected correctly.
- I do have some sort of something above my washer and dryer and close to my fuse panel I’m not sure what it is called or how the telephone wiring should look but I suspect the problem is there it just doesn’t look right.
- It is about 4×3 with 2 screws attaching it to the wall and four screws that telephone wiring is wrapped around the bottom two.
Thanks for any help you can give.
This question about telephone wiring came from: Andria, a Homeowner from California.
Thanks for your telephone wiring question Andria.
How to Connect Telephone Wires
Application: Telephone Wiring.
Skill Level: Beginner to Intermediate – Best repaired by a Qualified Telephone Technician or Electrician.
Tools Required: Basic Straight Slot and Philips Screw Drivers, wire strippers for 20 to 24 gauge wire.
Estimated Time: Depends on personal level experience and ability to work with tools and small phone wires.
Precaution: If installing or relocating additional telephone wiring the main phone cable or the Test Jack should be disconnected before working with the wiring.
Notice: Installing additional telephone cable and wiring should be done using approved phone cable and phone jacks that are approved and compatible with the local telephone system specifications.
Checking Home Telephone Wiring Connections
- Andria, The box that you are describing may be a main telephone junction box for the inside telephone lines.
- If you do not have dial tone then the main wires must be identified and traced to the connection boxes and the terminations for the telephone wiring must be checked.
- For older homes the red wire and green wire pair most is most commonly used.
- For newer homes the blue/white wire and white/blue wire pair is commonly used.
- If you have dial tone but hear clicks when you press a keypad button instead of a tone then the two wires at the phone jack or main telephone junction box may need to be swapped or reversed.
More about Telephone Wiring
- For more information about Telephone Wiring with telephone wiring diagrams:
This telephone wiring diagram with photos and instructions will show you the direct steps to correctly wiring a telephone jack.
The following may also be helpful for you:
Electrical Wiring Video #2
Home Electrical Wiring Videos about this Topic and More
Learn more with my Home Electrical Video Course:
Be Careful and Be Safe - Never Work on Energized Circuits!
Consult your Local Building Department about Permits and Inspections for all Electric Wiring Projects.
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