Home Electrical Power Problems and the Utility Company

By Dave Rongey - Summary:

Identifying and Correcting Home Electrical Power Quality Problems: If the voltage drops below 110 volts then this may be an indication that the electrical utility company has some upgrading to perform to their system.

Identifying and Correcting Home Electrical Power Condition Problems

Electrical Question: We’re having trouble with all the lights dimming in the house.

  • It started about 2 months ago and got worse and now it’s off and on.
  • We had the Local  Power Company out and they put a recorder on the box outside and everything checked out.
  • They told my husband some of the things to check, which he already had.
  • He tightened everything in the box inside. And went into the attic and checked everything.
  • We do have a transformer right out back and the electric company said they would check it and came back and said it was OK.
  • Can they check it from their office or do they need to come out? Because no one came out.
  • We have the regular dimming when the heat kicks on, but sometimes they will dim without anything being on except the fridge and freezer.
  • My husband has checked everything he can think of and is getting frustrated.
  • He’s asked the electrician at work.
  • He told him he bought his own recorder and hooked it up to the transformer outside his house and sure enough that’s what it was, even though the electric company told him there was nothing wrong with it.
  • He may be able to check ours, not sure,since the recorder now belongs to the company he and my husband work for. Any more ideas. My husband wants to make sure he checks everything before calling an electrician.
  • When it dims, it doesn’t dim long enough to affect any other appliance or clocks. We just can’t figure it out.

Any help is greatly appreciated.
Thank you.

This electrical wiring question came from: Melody , a Homeowner from Flippin, Arkansas.
See more about Home Wiring for Arkansas

Dave’s Reply:
Thanks for your electrical wiring question Melody .

How to Test Electrical Power Quality from the Electric Utility Company

  • There are certain tests that can be made from the electrical utility company office, however this may require an extensive power quality test to be performed at your location, or on the utility company line by the electrical utility company.
  • It would be revealing to see if the voltage reading drops low when some of the electrical loads come on at your home, and readings throughout the daytime.
  • If the voltage drops below 110 volts then this may be an indication that the electrical utility company has some upgrading to perform to their system.
  • This of course is aside from the fact that there cold be a problem within the home electrical system, which can be tested thoroughly by a qualified electrician.
  • Contacting the Public Utilities Commission

  • If the home has been determined to be free of any electrical circuit problems then it is up to the electrical utility company to improve the quality of your electrical power.
  • If you do not get complete satisfaction, then you may consider contacting the Public Utilities Commission in your state and inform them of the problem.
  • I personally had to do this because of very poor power quality in one area and the local electrical utility system was indeed upgraded.

The Following will assist you with Power Conditioning

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  • Troubleshooting Electrical Wiring Problems


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